Zap Beauty Bar Policies.
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Zap Beauty Bar operates as a private, home-based skincare studio in Wesley Chapel, Florida.
The exact studio address and arrival instructions are provided to confirmed clients prior to their appointment.
For the privacy and comfort of the household and other clients, please:
Follow the parking and arrival instructions provided with your appointment.
Text upon arrival and remain in your vehicle until you're notified that the studio is ready for you.
Please do not arrive excessively early. Appointments are scheduled one-on-one, and there is no traditional waiting area.
Only the scheduled client should enter the studio unless a guest has been approved in advance.
Please respect all designated private areas of the home. Client access is limited to the designated studio area.
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Texting is the best way to reach us! π¬
Text or Call: (656) 248-5730
Email: zapbeautybar@gmail.com
For the quickest response, please send a text. Calls may not be answered while treatments are in session.
Calls and messages are returned during business hours within 48 hours. Messages received outside of business hours will be addressed once business hours resume.
Thank you for your patience while I provide each client with my full, uninterrupted attention.
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Appointments are available by appointment only and may be scheduled through Zap Beauty Bar's online booking system.
New facial clients must complete the required Virtual Consultation and new-client process before beginning treatment.
Certain specialty or corrective treatments are not available for direct online booking and may require consultation, skin preparation, or pre-approval before scheduling.
Availability is not guaranteed until an appointment has been successfully scheduled and confirmed.
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A $25 non-refundable booking deposit is required to reserve applicable appointments.
Your deposit is applied toward the balance of your scheduled service when the appointment is completed.
If You Reschedule
Plans changeβI understand. π€
If you provide at least 48 hours' notice, your original booking deposit may be transferred one time to your rescheduled appointment.
If you reschedule with less than 48 hours' notice, your original deposit will not transfer, and a new $25 non-refundable booking deposit will be required before another appointment can be scheduled.
If the appointment is rescheduled a second time, a new $25 booking deposit will be required regardless of the amount of notice provided.
If You Cancel
If you choose to cancel your appointment rather than reschedule, your booking deposit remains non-refundable regardless of how much notice is provided.
The deposit will not be issued as cash, refunded to the original payment method, or held as credit toward a future appointment.
Any future appointment will be considered a new booking and will require a new booking deposit.
All booking deposits are non-refundable and cannot be transferred to another client.
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I completely understand that life happens and schedules sometimes change.
Please provide at least 48 hours' notice if you need to reschedule your appointment.
Providing at least 48 hours' notice allows your $25 booking deposit to remain eligible for its one-time transfer to your rescheduled appointment.
Rescheduling with less than 48 hours' notice will require a new booking deposit.
Cancellations are non-refundable regardless of when the cancellation is made.
Repeated late cancellations or rescheduling may require additional deposits, prepayment, or result in restricted booking privileges.
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A 10-minute grace period is provided.
Clients arriving 11β14 minutes late will be charged a $20 late fee.
Clients arriving 15 minutes or more after their scheduled appointment time will have their appointment canceledand will be subject to the applicable cancellation policy.
Please remember that arriving late does not extend your scheduled appointment time.
When appropriate, your treatment may be modified to fit the remaining appointment time without compromising treatment safety or quality. The full scheduled service price will still apply.
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An appointment is considered a no-show when a client does not arrive for their scheduled appointment and has not provided appropriate notice.
No-shows will be responsible for 90% of the scheduled service price.
Any booking deposit already paid will be credited toward the 90% no-show amount rather than charged in addition to it.
For example, if the 90% no-show charge is $180 and a $25 deposit has already been paid, the remaining no-show balance would be $155.
A new $25 booking deposit will be required before another appointment can be scheduled.
Repeated no-shows may result in loss of future booking privileges with Zap Beauty Bar.
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Don't see an appointment that works?
If your preferred date or time isn't currently available, you may join the waitlist through our online booking system.
If an opening becomes available that matches your request, you may be notified of the available appointment.
Joining the waitlist does not guarantee an appointment or reserve a time. Availability is subject to openings in the schedule.
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If you're experiencing symptoms of illness, please contact Zap Beauty Bar as soon as possible.
Please do not arrive for an appointment with a fever, contagious illness, active infection, or other symptoms that may place others at risk.
Depending on your symptoms and scheduled service, your appointment may need to be rescheduled.
If you're unsure whether you should keep your appointment, please text before arriving.
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Because Zap Beauty Bar is a private home-based studio with limited space, appointments are reserved for the scheduled client only.
Please do not bring additional guests or children to your appointment unless approved in advance.
Minors receiving an approved service must have the appropriate parent or legal guardian consent as required.
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Zap Beauty Bar accepts:
Cash β’ Debit Cards β’ Major Credit Cards
Flexible payment options may also be available through:
Cherry β’ Affirm β’ Klarna
A 3% processing fee applies to credit card payments. Cash and debit card payments do not incur this fee.
Flexible Payment Options
Cherry, Affirm, and Klarna may be available for eligible purchases.
Approval, eligibility, available spending amounts, payment schedules, interest or financing terms, and other requirements are determined by the individual payment provider and are subject to their respective terms and conditions.
Zap Beauty Bar does not determine approval, credit limits, payment terms, or financing decisions for Cherry, Affirm, or Klarna.
Purchases made using a payment plan are also subject to the applicable provider's policies and terms.
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Due to the nature of skincare services, completed services are non-refundable.
Individual skincare results vary, and specific results cannot be guaranteed.
If you have a concern following your treatment, please contact Zap Beauty Bar as soon as possible so your skin and treatment can be appropriately evaluated.
Retail Products
For health, hygiene, and product-integrity reasons, opened or used skincare products are generally non-refundable and non-returnable, except where required by law or in the event of a verified product defect.
Please contact Zap Beauty Bar promptly if you have a concern regarding a retail product.
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Treatment packages and series are intended for the individual client who purchased them and may not be transferred to another person unless otherwise stated.
Treatment recommendations and scheduling intervals are based on individual skin needs.
Purchasing a package does not guarantee specific results. Client compliance with professional recommendations, homecare, appointment frequency, preparation, and aftercare may influence treatment outcomes.
Any package-specific expiration dates, cancellation requirements, or additional terms provided at the time of purchase also apply.
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Zap Beauty Bar memberships are subject to the terms and conditions associated with the individual membership selected.
Membership benefits, treatment credits, discounts, billing, cancellation requirements, and exclusions are governed by the current Zap Beauty Bar Membership Terms.
Membership benefits cannot be combined with other promotions or discounts unless specifically stated.
[ VIEW MEMBERSHIP TERMS ]
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Skincare is a partnership. π€
Professional skincare treatments can support meaningful improvements in the appearance and overall condition of the skin; however, individual results vary and cannot be guaranteed.
Results may be influenced by factors such as skin condition, genetics, lifestyle, hormones, medications, homecare, treatment consistency, sun exposure, and client compliance.
For certain corrective treatments, you may be required to follow specific homecare, preparation, or aftercare instructions.
If required preparation or aftercare has not been followed, a treatment may be modified, postponed, or declined when proceeding would not be appropriate for your skin.
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Your privacy is important.
Photos may be recommended or required for professional treatment documentation, skin-progress tracking, or treatment planning.
Client photos or videos will not be used for marketing or social media without appropriate permission.
Because Zap Beauty Bar operates within a private residence, client photography and video recording should remain within the designated studio area unless permission has been provided otherwise.
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Zap Beauty Bar is committed to maintaining a safe, comfortable, professional, and judgment-free environment.
Respectful communication and behavior are expected at all times.
Inappropriate, threatening, discriminatory, sexually inappropriate, abusive, or disrespectful behavior will not be tolerated.
Zap Beauty Bar reserves the right to refuse, discontinue, or decline future services when necessary to protect safety, professional boundaries, or the integrity of the studio environment.
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Your skin's safety comes first.
A scheduled treatment may be modified, postponed, or declined if I determine that the treatment is contraindicated, your skin is not appropriately prepared, your skin barrier is compromised, required pre-care has not been followed, or proceeding would otherwise be inappropriate.
When appropriate, an alternative treatment may be recommended.
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Because Zap Beauty Bar operates from a private residence, the studio address and arrival information are provided solely for the purpose of attending your scheduled appointment.
Please do not publicly post or share the private studio address, arrival instructions, access information, or other details regarding the residence.
Photography and recording outside of the designated studio space are not permitted without prior approval.
Thank you for helping maintain the privacy and security of the studio and household. π€
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By booking an appointment with Zap Beauty Bar, you acknowledge that you have reviewed and agree to the current booking, deposit, cancellation, rescheduling, late-arrival, no-show, payment, studio, and treatment policies.
Policies may be updated as needed. The policies in effect at the time of your appointment will apply.
Questions?
Text or Call: (656) 248-5730
Email: zapbeautybar@gmail.comCalls, texts, and emails are returned during business hours within 48 hours.